Compliance Form and Email Notification Configuration

Email notifications for compliance forms are not being sent correctly, or there is confusion about how to configure compliance workflow notifications to ensure stakeholders receive appropriate alerts.

Note: For DataHub Cloud customers, infrastructure-level changes are managed by DataHub Support.

1. Configure compliance workflow notifications:

   • Navigate to Settings → Notifications
   • Set up notification rules for compliance form events
   • Configure email recipients for compliance updates

2. Verify SMTP configuration:

   • Check that DataHub SMTP settings are configured correctly
   • Test email delivery with a simple notification first
   • Review GMS logs for email sending errors

3. Set up compliance workflow:

   • Create compliance form in Settings → Forms
   • Assign form to relevant assets or domains
   • Configure notification triggers (form assigned, form completed, etc.)

4. For cloud customers:

   • Contact support to review notification configuration
   • Support can verify SMTP relay settings
   • Provide specific form IDs and expected recipients

Test configurations in a development environment before applying to production. Always backup configurations before making changes.

• DataHub Documentation

• 5607